Gaming on eejili is meant to be fun, social, and entertaining. This page explains the tools and guidelines we provide to help every player in the Philippines stay in control, set healthy limits, and seek help when needed.
eejili is built for entertainment — and we take that responsibility seriously for every Filipino player on our platform.
At eejili, we believe that sports betting and casino-style games are a form of entertainment — not a reliable way to earn money. Every Filipino player who joins our platform deserves to enjoy the experience without it negatively affecting their finances, relationships, or mental well-being. We are committed to providing tools, information, and support that help players make informed decisions about how they play. Our responsible gaming programme is not just a legal requirement — it reflects our genuine care for the community we serve across the Philippines. If gaming ever stops feeling fun, we want our players to know that help and practical options are always within reach on eejili.
eejili is strictly for players who are 18 years of age or older. We enforce age verification during the registration process and may request supporting documents at any time to confirm that a player meets this requirement. Allowing minors to access gambling platforms is illegal under Philippine law, and we take this obligation seriously. If you are a parent or guardian, we encourage you to use device-level parental controls to prevent underage access to gaming sites. Any account found to belong to a person under 18 will be closed immediately and any funds held will be handled in accordance with our terms and applicable regulations.
Problem gambling can develop gradually, and it is not always easy to recognise in yourself. Some warning signs include spending more money than you planned, chasing losses by placing larger bets, feeling anxious or irritable when you are not playing, neglecting work, family, or social commitments because of gaming, and borrowing money to fund your play. If any of these signs feel familiar, it is important to take them seriously and act early. eejili provides self-assessment tools and direct links to professional support organisations in the Philippines so that players can get help quickly and confidentially. Reaching out is a sign of strength, not weakness, and our team is here to support you through the process.
These features are available to all registered players in the Philippines at no extra cost.
Set a daily, weekly, or monthly cap on how much PHP you can deposit into your eejili account. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period. This helps you budget your entertainment spending and prevents impulsive top-ups during a losing streak. You can adjust your limits at any time through your account settings, and reductions apply right away.
It is easy to lose track of time when you are enjoying sports betting or fish games on your mobile. eejili lets you set session duration reminders so that you receive a notification after a chosen period of play. These gentle prompts encourage you to take a break, check in with yourself, and decide consciously whether to continue. Regular breaks are one of the simplest and most effective responsible gaming habits you can build.
If you feel you need a short break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in or place any bets. This is a useful option if you notice your gaming habits changing or if you simply want to step back and reassess. The cooling-off period begins immediately upon request and cannot be reversed once activated.
For players who need a longer break, eejili offers a self-exclusion option that closes your account for a minimum of six months or permanently. During the exclusion period, you will not be able to register a new account or access any eejili services. We take self-exclusion requests very seriously and process them promptly. If you are struggling with problem gambling, self-exclusion combined with professional support is one of the most effective steps you can take.
Your eejili account dashboard gives you a clear view of your betting history, deposit and withdrawal records, and total time spent on the platform. Reviewing this information regularly is a healthy habit that keeps you aware of your actual gaming behaviour rather than relying on memory. Transparency about your own activity is one of the first steps toward maintaining a balanced approach to gaming in the Philippines.
Our support team is available around the clock to assist with responsible gaming requests, account restrictions, and referrals to professional help organisations. Whether you want to set a limit, request a cooling-off period, or simply talk through your concerns, you can reach us through the help section of your account at any time. We treat all responsible gaming enquiries with complete confidentiality and without judgement.
Log in to your eejili account and go to the Responsible Gaming section in your account settings. From there you can choose a daily, weekly, or monthly deposit limit in Philippine pesos. The limit takes effect immediately once you save it. If you want to lower your limit, the change applies right away. If you want to raise it, a mandatory cooling-off period applies to protect you from impulsive decisions.
Self-exclusion on eejili is a firm commitment designed to protect you. A minimum exclusion period of six months applies, and during this time your account cannot be reopened under any circumstances. After the exclusion period ends, you may contact our support team to request reinstatement, but we will ask you to confirm that you are ready to return to gaming responsibly. Permanent self-exclusion is also available for players who prefer a lifelong restriction.
If you or someone you know is struggling with problem gambling in the Philippines, professional help is available. The National Council on Disability Affairs and the Department of Health both provide mental health referral services. Gamblers Anonymous Philippines holds regular support group meetings and can be contacted through their local chapters. You can also speak to a licensed counsellor or psychologist through your local health centre. eejili encourages all players who feel they need support to reach out to these organisations without delay — early intervention makes a significant difference.
Yes. In addition to the self-exclusion option within your eejili account, you can use device-level tools to restrict access to gaming websites. Most Android and iOS devices have built-in screen time and content restriction settings that allow you to block specific websites or categories of content. Third-party apps such as parental control software can also be configured to block access to gambling sites across all browsers on your device. Using both account-level and device-level restrictions together provides the strongest protection.
Visit our FAQ page for general platform guidance, or log in to your account to access responsible gaming tools directly. Our support team is available 24/7 for Filipino players.